Get In Touch

We’re here to help with your snowboard binding questions, orders, and support needs

Contact Information

Email Us

hello@flowbindingsco.com

Our Office

2417 East Riverside Drive
Austin, TX 78741
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday: 10:00 AM – 4:00 PM CST
Sunday: Closed

We’re passionate snowboarders who understand your binding needs. Whether you’re exploring Nidecker Supermatic step-in technology or classic Flow rear-entry systems, we’re here to guide you.

Send Us a Message

Have questions about Supermatic bindings, Flow models, sizing, or compatibility? Fill out the form below and we’ll get back to you within one business day.

    Fast Response Time

    We respond to all customer inquiries within one business day during operating hours. Urgent binding questions get priority attention.

    Expert Guidance

    Our team knows Nidecker Supermatic, Flow, and step-in binding systems inside and out. Get advice from riders who use these bindings on the mountain.

    Shop Our Collection

    Browse the full range of Nidecker Supermatic and Flow bindings while you wait for our response.

    Shop Bindings

    Frequently Asked Questions

    What’s the difference between Nidecker Supermatic and Flow bindings?

    Nidecker Supermatic bindings feature automatic step-in technology with a spring-loaded mechanism that locks your boot in place instantly. Flow bindings use rear-entry designs with a reclining highback for quick in-and-out convenience. Both eliminate traditional strap buckling, but Supermatic offers the fastest entry system available.

    How quickly will I receive a response to my inquiry?

    We aim to respond to all messages within one business day during our operating hours (Monday–Friday, 9 AM–6 PM CST). During peak season or weekends, responses may take slightly longer, but we prioritize urgent binding questions and order support.

    Can you help me choose the right binding size?

    Absolutely. Email us your boot size and boot brand, and we’ll recommend the correct binding size for Nidecker Supermatic, Flow NX2, or any model in our collection. Proper sizing ensures optimal performance and safety on the mountain.

    Do you offer support for binding installation and setup?

    Yes. We provide guidance on mounting patterns, stance width, stance angles, and binding adjustment. While we recommend professional installation for optimal results, we can walk you through the process if you prefer a DIY approach.

    What if I have a question about an Amazon order?

    For order-specific questions (tracking, returns, or shipping), contact Amazon customer service directly through your order page. For binding compatibility, sizing, or product questions before or after purchase, we’re here to help via email.

    Ready to Upgrade Your Ride?

    Explore our full collection of Nidecker Supermatic and Flow bindings — from step-in innovation to classic rear-entry convenience.

    Shop All Bindings